Microsoft Word and Visio on Windows XP, Novell Groupwise, PVCS Dimensions configuration management system.
Major Achievements
Restructured and edited two operations procedures manuals.
Investigated two major faults in TMS. This involved in-depth investigation of complex data in the Oracle database by developing SQL queries and investigating the PL/SQL code.
Wrote program specification for data fix for one fault and produced findings report on the other fault.
